If colleagues from other departments don’t connect your work with the overall mission of the organization, some workers can feel undervalued or overlooked. Purpose starts with leaders, but employees can also be influenced by their fellow employees. Without medical billing staff, hospitals can’t bring in money from insurers, but these workers often don’t feel their work is respected. When an employee says their job isn’t meaningful, that doesn’t necessarily mean the work they do isn’t incredibly important. “You can have people who are central to an organization, whose work is on display and whose work executives are talking about, but they just aren’t getting that shine,” Lute says.
What kind of message does it send to an employee when they work in the basement and are never celebrated for their contributions? He gives the example of a hospital system, which might do a great job of celebrating doctors and nurses with appreciation days and storytelling campaigns, but neglects the administrative staff and medical billing professionals. “When people feel like they’re not aligned with the purpose, the mission, and that excitement, they feel excluded from innovation,” Lute says. Do people feel their contribution is meaningful to the organization or the wider world? “At a very high level, a sense of purpose is really tied into pride,” says Julian Lute, senior strategic advisor with Great Place To Work®. Is it the company’s mission? Or an individual’s sense of having an impact? Purpose can be a difficult term to wrap arms around. When employees feel valued and celebrated, they are more likely to participate in innovation and adapt quickly to new ideas.Īnd when employees connect with purpose, companies reap financial rewards. When employees say their work is meaningful, they are less likely to quit and more likely to give extra effort on the job. When employees are connected to purpose, the business receives all kinds of benefits. When employees are connected to purpose, they give more effort and are less likely to leave the company.
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